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Avaya Rolls Out Enhancements to Cloud-Based Contact Center
Avaya has unveiled new innovations to its Avaya IX Contact Center portfolio in response to specific client requests to improve customer and employee experiences that bolster brand image as well as...
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Channel Conflict, Controversy: Windstream Agreements, Fusion Bankruptcy,...
Lots of people panned the final season of Game of Thrones; however, when it comes to high drama, the channel didn’t disappoint, offering a steady dose of, “Wow, did that really happen?” Among the...
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Avaya Unveils Contact Center Cloud Platform
Avaya next year plans to launch a new cloud contact center as a service (CCaaS) platform designed to allow businesses to transition from their on-premises deployments to a multitenant, enterprise-grade...
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SMB Cyberattacks Spike, Getting More Sophisticated
For the third straight year, SMBs have reported a significant increase in targeted cybersecurity breaches with a high number of those involving loss of sensitive information about customers and...
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Should You Remove Your Applications from the Cloud?
Tim Malfara By Tim Malfara, VP of Hybrid IT and Cloud Services, Anexinet The majority of application workloads should reside in the cloud, and most organizations are better off not running their own...
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Create One-Stop Digital Apps for Your Clients
The broad adoption of mobile is rapidly transforming our business landscape. With this mega-trend, the question for every business should be, “Does my company have the right mobile strategy for this...
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Zoomtopia: Providing a Stronger Story for Partner Sales
ZOOMTOPIA — Zoom Video Communications on Tuesday unveiled major expansions to its video-first unified communications (UC) platform, new integrations and partnerships, and three new partner support...
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CenturyLink Adds Google to Cloud Destinations
CenturyLink has expanded its Cloud Connect Dynamic Connections service to Google Cloud Platform. The move provides a new option for connecting business premises and public data centers to cloud...
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The 2020 State of Business Communication Report
The landscape of business communication has changed dramatically in recent years. The age of digital transformation has created a multitude of new communication channels with customers, prospects and...
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Windstream OfficeSuite UC Now Available to SMBs
Windstream has extended its proprietary unified communications (UC) solution to Kinetic Business by Windstream SMB customers. OfficeSuite UC is an over-the-top solution that provides anywhere, anytime...
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Vonage, IntelePeer Outline Key Ingredients for a Successful Business...
Sooner or later, every tech provider finds itself under siege from rivals, new innovations and upstart business models. Knowing when and how to change is critical for survival. But one misstep could...
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Image Gallery: Splunk .conf 2019 Featuring Cisco, Intel
(Pictured above: A local Vegas rock band gets the Splunk .conf crowd warmed up before the event’s first keynote.) A record-setting 11,000-plus attendees, including more than 2,200 partners, descended...
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UCaaS-Hosted Telephony Spotlight: 10 Game-Changing Innovations
In the world of unified communications (UC) and hosted telephony, if you’re not innovating, you risk falling behind your competitors. In the first of our three-part series, “UCaaS/Hosted Telephony...
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Vonage Touts Revitalized Brand, New Logo and Products
Vonage has unveiled its new logo and brand revitalization as a B2B SaaS company with 60% of its revenue coming via business — compared to all of it coming from consumers just six years ago. The...
View ArticleCoffee with Craig and Kevin Episode No. 67: F5 Networks, Splunk
Welcome to November! Craig and Kevin welcome Lisa Citron, vice president of America channel sales at F5 Networks, to the coffeehouse. She talks about F5’s recent acquisition of NGINX and what that’s...
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AT&T Faces $60 Million Settlement in FTC Throttling Case
AT&T Mobility will pay $60 million to settle litigation with the Federal Trade Commission (FTC) over allegations that it misled millions of its smartphone customers by charging them for “unlimited”...
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UC Roundup: Ribbon Communications, Evolve IP, Poly
A high number of North American companies are going to be making the jump to unified communications (UC) during the next two years and will need help on their journeys. That’s according to key findings...
View ArticleWhat CPaaS Means to the Enterprise
By IntelePeer CPaaS, or communications platform as a service, is a cloud-based platform that allows your company to embed communications into applications and create customized flows to enhance the...
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Ribbon Communications to Enter Global 5G Market with ECI Telecom Acquisition
Ribbon Communications is acquiring ECI Telecom Group, an Israeli global provider of elastic network solutions to service providers, critical industries and data center operators, for 32.5 million...
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Cato Networks Launches New Partner Program, Targets SASE Market
Cato Networks aims to improve onboarding, increase margin and expand partner revenue streams with its new channel program. The Tel Aviv, Israel-based company said it designed the new Cato Partner...
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